Check your Internet connection - it must be stable enough to add a purchase to the game. If the connection was interrupted during or immediately after the purchase, then restart the device, log in to ...
All in-game purchases are processed by the store from which the game was downloaded, and therefore we do not have access to your bank card data. All payments go through the App Store or Google Play. T...
The in-game purchase system does not allow funds to be debited without the player's knowledge. Only Apple has access to your bank card data. To protect yourself from unwanted purchases, set a strong p...
The in-game purchase system does not allow funds to be debited without the player's knowledge. Only Google Play has access to your bank card data. To protect yourself from unwanted purchases, set a st...
You used to be able to make purchases in the game, but now something is wrong. - Internet connection issues - the connection must be stable in order to process purchases, so we recommend using Wi-Fi o...
The final cost of the game may include fees and taxes, the amount of which depends on your country and the operating system of the device (Android/iOS). Before the payment is confirmed, the total amou...
Change the settings of your device to protect yourself from accidental purchases in the game, as well as from purchases by third parties. iOS devices: 1. Go to Settings > General > Restrictions. 2. Ta...